Return & Refund Policy | gearevis

Return & Refund Policy

At gearevis, we prioritize customer satisfaction and stand by the quality of our microphones for podcasters. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept returns under the following conditions:

  • The item must be unused, undamaged, and in its original packaging.

  • Returns must be initiated within 30 days of delivery.

  • Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Customized or personalized products.

  • Items purchased on clearance or final sale.

  • Products that show signs of misuse or damage not caused by shipping.

How to Initiate a Return

To start a return, follow these steps:

  1. Contact us at info@gearevis.xyz with your order details.

  2. Our team will provide a Return Authorization (RA) number and return instructions.

  3. Ship the product back to the address provided, ensuring it is securely packaged.

Refund Process

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 5-7 business days.

  • Refunds are issued to the original payment method.

  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

Exchanges

If you receive a defective or incorrect product, contact us immediately. We will arrange a free replacement or issue a full refund.

Shipping Costs for Returns

  • Customers are responsible for return shipping costs unless the return is due to our error.

  • We recommend using a trackable shipping service to avoid lost returns.

Contact Us

For any questions regarding our Return & Refund Policy, feel free to reach out:

Popotis
📍 Address: 523 WILLIAMS RD, KING OF PRUSSIA, PA 19406-2379, USA
📞 Phone: (859) 289-3172
📧 Email: info@gearevis.xyz

Thank you for shopping with gearevis– your trusted source for podcast microphones!